Usually, I’m too busy complaining about one thing or another to find something positive to say. But this post is a positive post. This post is all about brand loyalty. Brand loyalty is defined as a consumer’s commitment to repurchase a specific brand of products or services, demonstrated by repeated purchasing or word-of-mouth advocacy. Based [...]
Entries Tagged as 'Complaint Department'
Canon Customer Care Kudos
February 16th, 2009 · 4 Comments
Tags: Business · Complaint Department · My Thoughts · Skippy Stuff
Optimum Online offering DNS hijacking “service”
October 3rd, 2008 · 2 Comments
Remember, it’s INeedAttention.com — spell it correctly, or Optimum Online will assume you wanted targeted ads and useless search results, not this hilarious blog. That’s right, Optimum Online now offers DNS hijacking at no extra charge!
Tags: Complaint Department · Computers
Cul-de-sac’s Cut Cable Causes Cablevision Craziness
June 29th, 2008 · 4 Comments
When Cablevision used a tree as an impromptu telephone pole, it started an epic adventure with their customer service.
Tags: Complaint Department · Telephones
Adventures in Cellular Handset Insurance Claims
April 9th, 2008 · No Comments
Insurance of any form is rarely a compelling value proposition for consumers. Take, for example, life insurance. Life insurance is the one product that people buy that they hope to never have to use. From the insurer’s perspective, it’s a safe bet: you don’t want to die, and you’ll do whatever you need to in [...]
Tags: Complaint Department · My Thoughts · Telephones
Time to ditch GoDaddy?
March 12th, 2008 · 1 Comment
This morning I found out that RateMyCop.com, a new site that just launched with the purpose of rating police officer’s performance, had been taken down by its hosting provider and registrar GoDaddy. The site launched to mixed reaction, with a sharp contrast between the negative response of law enforcement and mass media and the [...]
Tags: Complaint Department · Computers · Police, Law, & Justice



















