Comments on: Skype To Go F%#k Yourself http://ineedattention.com/technology/2009/12/22/skype-to-go-fk-yourself/ Rants on business, science, technology, society, politics, police, and justice, plus life hacks and tricks, since 2003. Thu, 19 Apr 2012 16:40:25 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Nicolas http://ineedattention.com/technology/2009/12/22/skype-to-go-fk-yourself/comment-page-1/#comment-32027 Nicolas Tue, 27 Apr 2010 20:56:14 +0000 http://ineedattention.com/?p=321#comment-32027 Not a comment,but a question.When skype to go number be able for Haiti? Not a comment,but a question.When skype to go number be able for Haiti?

]]> By: tannmann http://ineedattention.com/technology/2009/12/22/skype-to-go-fk-yourself/comment-page-1/#comment-31718 tannmann Sat, 03 Apr 2010 01:48:13 +0000 http://ineedattention.com/?p=321#comment-31718 actually, the skype to go feature is awesome. I have friends in Canada that don't use skype, but I can call them, from my regular cell phone, while driving, and using skype to go basically like a calling card I can call them all I want for like $3/month. The call is local on my cell phone instead of international long distance. Very, very useful feature. [Editor's reply: Sure, it's useful for you, but any time companies add 'opt-out' features to my paid accounts I'm immediately suspicious and annoyed.] actually, the skype to go feature is awesome. I have friends in Canada that don’t use skype, but I can call them, from my regular cell phone, while driving, and using skype to go basically like a calling card I can call them all I want for like $3/month. The call is local on my cell phone instead of international long distance. Very, very useful feature.

[Editor's reply: Sure, it's useful for you, but any time companies add 'opt-out' features to my paid accounts I'm immediately suspicious and annoyed.]

]]> By: Peter Parkes (Skype Blogger) http://ineedattention.com/technology/2009/12/22/skype-to-go-fk-yourself/comment-page-1/#comment-29328 Peter Parkes (Skype Blogger) Wed, 23 Dec 2009 11:17:13 +0000 http://ineedattention.com/?p=321#comment-29328 Sorry if you found the email intrusive – it’s part of an effort to raise awareness of Skype To Go. And by setting up numbers for people automatically, we’re making it easier for them to try it out. In any case, thanks for your feedback – always welcome, so keep it coming. p.s. I’ll ask our copy editors to take a look at the ‘PIN code’ line. At least we don’t say ‘PIN number’ (I hope). [Editor's reply: An official response was neither expected nor required, but, thank you in advance. The email was not intrusive - the automatically executed account change is the problem. I will never use this feature and if I intended to, I could have enabled it myself. Any time Skype gives me a phone number, I don't believe it to be charity, otherwise you wouldn't charge my for my SkypeIn numbers. At a glance, seeing that email made me seriously concerned that my account had been compromised. If you were trying to raise awareness of your feature, an email telling me about the feature would have been fine, but instead you went ahead and enabled for me anyway. That is where the "wtf" threshold is crossed. At the end of the day I like the Skype service, although this is not the first usability issue I've encountered in this regard. I was livid when I installed Skype 4.0 and found out you hadn't asked me if I wanted a "browser highlighter" tray application - I didn't - but I wasn't given a choice during the Skype installation and so I had to uninstall that after the fact. In any event I am impressed that you went through the trouble of contacting me.] Sorry if you found the email intrusive – it’s part of an effort to raise awareness of Skype To Go. And by setting up numbers for people automatically, we’re making it easier for them to try it out.

In any case, thanks for your feedback – always welcome, so keep it coming.

p.s. I’ll ask our copy editors to take a look at the ‘PIN code’ line. At least we don’t say ‘PIN number’ (I hope).

[Editor's reply: An official response was neither expected nor required, but, thank you in advance. The email was not intrusive - the automatically executed account change is the problem. I will never use this feature and if I intended to, I could have enabled it myself. Any time Skype gives me a phone number, I don't believe it to be charity, otherwise you wouldn't charge my for my SkypeIn numbers. At a glance, seeing that email made me seriously concerned that my account had been compromised. If you were trying to raise awareness of your feature, an email telling me about the feature would have been fine, but instead you went ahead and enabled for me anyway. That is where the "wtf" threshold is crossed. At the end of the day I like the Skype service, although this is not the first usability issue I've encountered in this regard. I was livid when I installed Skype 4.0 and found out you hadn't asked me if I wanted a "browser highlighter" tray application - I didn't - but I wasn't given a choice during the Skype installation and so I had to uninstall that after the fact. In any event I am impressed that you went through the trouble of contacting me.]

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